About Council

Pensioner Rebates

Rates notice rebates

Eligible pensioners are entitled to a rebate of a maximum of $250 on general rates and waste services.

This amount may vary based on customer eligibility and entitlement. The rebate is applied to any full remaining instalment periods following the date of eligibility.
 

Water account rebates

Eligible pensioners are entitled to a rebate of 50% of their water and sewerage charges, up to a maximum of $175 per year - $87.50 for water and $87.50 for sewerage.

The rebate is applied evenly to each six-monthly billing period and is applied to Water and Sewerage Service Charges.

An example calculation of pensioner rebates available for water accounts is available below.
 

Eligibility and application

Refer to the Pension Eligibility Fact Sheet for guidance about eligibility.

To be eligible for a pension rebate on the water account, the applicant must own and occupy the property as their sole or principle place of living for the period in which they are eligible. Rebates are applied proportionately based on customer entitlement.

To apply for a pensioner rebate on your rates notice and water account please complete the Pension Concession Application.

What is required when making an application?

  • A copy of each applicants concession card issued by Centrelink or the Department of Veterans Affairs. Please present the card at time of making application, or, if lodging the application electronically, provide an electronic copy.
  • A separate signed declaration form is required for each applicant applying for a concession.

Example calculation for a water account

The below table provides an example of how the pension rebate is calculated. Each billing period is approximately six months (depending on when your water meter is read).

The rebate is first applied to Water and Sewerage Service Charges with the remaining value of the rebate is applied to water usage charges.

First meter read (during period one from July to December)

 Charge  2016/17 price
 Rebate  Resulting charge
 Water service charge
 $ 98.86  $ 43.75  $ 55.11
 Sewerage service charge
 $ 336.21
 $ 43.75  $ 292.46
 Water usage charge*
 $ 137.40  $ 0.00  $ 137.40
 Totals  $ 572.47  $ 87.50  $ 484.97
Second meter read (during period two from January to June)
 Charge       2016/17 price
Rebate
Resulting charge
 Water service charge
  $ 98.86   $ 43.75  $ 55.11
 Sewerage service charge
 $ 336.21  $ 43.75 $ 292.46
 Water usage charge*
 $ 137.40  $ 0.00  $ 137.40
 Totals $ 572.47  $ 87.50  $ 484.97
Total annual charges and rebate
Charge     
 2016/17 charge
 Rebate  Resulting charge
 Water service charge
 $ 197.72  $ 87.50
 $ 110.22
 Sewerage service charge
 $ 672.42  $ 87.50
 $ 584.92
 Water usage charge*
 $ 274.80
 $ 0.00
 $ 274.80
 Totals  $ 1,144.94
 $ 175.00
 $ 969.94
* Assuming 120 kilolitres of water used per year (60 kilolitres in each 6 monthly billing period) at 2.29 per kilolitre

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