Customer Contact Page
This web site provides four different options from which customers may choose to contact Council.Customers should be aware that certain communications with Council are considered to be Public Documents and are therefore discoverable under the Government Information (Public Access) Act 2009 (GIPA). Should you require further information regarding GIPA please refer to the Office of Information Commission website or contact Council’s Customer Service Centres.
P.O. Box 21
Gosford NSW 2250
Street Address and Business Hours
Administration Building - 49 Mann Street, Gosford
Business Hours - 8.30am to 5.00pm (Monday to Friday)
Location Map - View a street map to Council's Offices (PDF File, 832kb)
Send us an email at firstname.lastname@example.org.
Telephone Directory Page
You can also contact us at the appropriate telephone number from the Telephone Directory page.
Water & Sewer Emergencies
If you suspect a water main break, sewage overflow or any other fault with the water supply or sewer network in your area – contact Council immediately (24-hours a day, 7-days a week) on (02) 4325 8222.
Web Site Feedback Page
Your feedback in relation to the web site is also important to ensure that we continue to provide our customers with appropriate information that is relevant and useful. If you have any suggestions for information that you would like to see on our site, you may like to visit our customer feedback form.
Council is developing a series of electronic forms to assist our customers in their communications with Council. These forms are designed to capture specific details so that once you have completed and submitted your form to Council it is automatically distributed to the appropriate actioning officers.
The first of these electronic forms is the Free Tree Request, with additional forms to be provided shortly. There is also an electronic Customer Contact form (see below) if you would like to make a request, comment or complaint. This form is automatically distributed to the Records Information Section who will register and forward your communication to the appropriate actioning officers.
Customer Contact Form
Please use the form below if you would like to make a request, comment or complaint. The information will be electronically registered and forwarded to the appropriate officer for the area you select. If you are uncertain of the best area to send your information to, please select the [Unknown] option provided in the list.
The Preferred Response listed on the form indicates the way that you would like Council to respond to your request. Requests that are sent with "No Response" selected will not attract a response from Council.