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Customer Services

Customer Services - Service Index Page

Customer Charter

Gosford City Council is committed to providing its customers with the highest possible standard of service. Click here for the full Customer Services Charter

How to Contact Council

Council has a Customer Action Request system which records and tracks requests for service and/or concerns raised by the community.

For any concerns including such matters as water restrictions breaches, possible unauthorised development, environmental issues, rates enquiries contact Council by telephone 4325 8222 or via the customer action request form on the web or visit one of Council's Customer Service Centres.

Council Cemeteries

Customer information relating to Council's Cemeteries is available from the cemetery information section of this website.

Documents and Forms

Fees and Charges

Rates and Water Billing FAQ's